Payment Policy

Payment Policy

At Susan & Colin Manchester, we offer a selection of secure and convenient payment methods. Please note that available payment options may vary depending on your country or region. Customers are responsible for checking which payment methods are available in their location.

1. Accepted Payment Methods

Depending on regional availability, you may be able to pay using:

  • Credit Card (Visa, Mastercard)

  • Google Pay

  • Shop Pay

  • Apple Pay

We regularly update our payment options to enhance convenience and accessibility for our customers.

2. Payment Security

Your online safety is extremely important to us. All transactions are processed through a secure SSL-encrypted connection, ensuring that your financial information remains protected at all times.

  • We do not store any payment or card data on our servers.

  • All sensitive information is handled solely by trusted third-party payment processors.

  • Our checkout process meets industry-standard security protocols.

3. Payment Processing

Orders are only processed after the payment has been successfully completed.
If a payment is unsuccessful, the order will not be generated and you may need to retry using another method.

We reserve the right to cancel or hold orders in cases of suspected fraud or unauthorized activity.

4. Refunds

If you qualify for a refund — for example, after an approved return — please note:

  • Refunds are issued within 14 days after the returned item has been received and inspected.

  • Refunds are always processed using the same payment method used during checkout.

  • Your bank or payment provider may require additional processing time.

5. Contact Information

If you have any questions regarding payments or refunds, feel free to contact us at:

Email: info@susanandcolinmanchester.com

We’re here to help.